At Spirit Casino, we treat your personal information as something you’ve trusted us with — not something we own. This Privacy Policy sets out what we collect when you use spiritcasino-canada.ca, why we need it, who sees it, how long we keep it, and what you can ask us to do with it. We handle Canadian players’ data in line with the Personal Information Protection and Electronic Documents Act (PIPEDA).
What Data Do We Collect
Registering an account, opting into a promotion, or funding your balance means we’ll need a few details from you. Those typically include:
- Name
- Email address
- Date of birth
- Residential address
- Phone number
- Identification documents for verification purposes
Alongside that, our systems log technical details each time you stop by: IP address, device type, browser, operating system, where you came from, how long you stayed, which pages you opened, and which links you clicked.
Why Do We Collect Data
There’s no single reason — the information gets used across several areas of the business:
- To run our services, which covers processing deposits and paying out withdrawals
- To reach you with promotions, feature announcements, or notices you genuinely need to see
- To tailor how the site looks and behaves for you
- To satisfy regulatory duties, including anti-money laundering (AML) and know-your-customer (KYC) checks
- To watch for account activity that looks fraudulent or otherwise off
- To review our own performance internally and make the platform better
How Do We Share Data
Your details may be passed to:
- Outside service providers who keep our operations running, such as payment processors and IT infrastructure partners
- Regulators or law enforcement, when the law requires us to hand information over
- Other companies inside our corporate group, for operational reasons
We don’t sell your personal information. We don’t rent it out or trade it either. Every partner we work with signs strict confidentiality terms before touching a single record.
Data Security
Keeping your account safe sits near the top of our priority list. In practical terms, that means:
- Industry-standard SSL encryption on all data moving to and from the site
- Tight access controls, with password protection on any system holding sensitive data
- Security audits and penetration testing carried out by independent specialists
- Ongoing updates to our protocols as new risks appear
Cookies and Tracking
Cookies and similar tracking tools help the site remember you, let us measure traffic patterns, and back up our fraud checks. Your browser settings let you control or block them. Just be aware that switching cookies off can break parts of the site — logins and session handling in particular.
Your Rights
As a Spirit Casino player, you hold a few clear rights over the information we store about you:
- Access: Ask us what personal data we’ve got on file, and we’ll show you
- Correction: Something wrong or outdated? Tell us and we’ll fix the record
- Deletion: In certain situations you can ask us to erase your personal data
Send any of these requests to support@spiritcasino-canada.ca and we’ll take it from there.
Data Retention
We hold onto personal information for as long as it takes to deliver our services, meet our legal obligations, and stay onside with anti-money laundering rules. Once none of those reasons apply, the data goes.
Changes to This Policy
This policy may be revised now and then. Updates are published on this page and apply as soon as they appear, so it’s worth checking back occasionally to see where things stand.