At Spirit Casino, the well-being of the people who play here matters more to us than anything else. Gaming is meant to be a bit of fun, a way to unwind for an hour or two — but it only stays that way when it’s kept under control. That’s why we’ve built a set of tools into every account, so you can set your own boundaries and stick to them.
Deposit Limits
If you’d rather not leave your spending to chance, deposit limits do the work for you:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
Once a limit is active, you simply can’t top up beyond it — no exceptions, no talking yourself into “just one more”. You’ll find these controls in your account settings, and you can change them whenever you like.
Time-Outs
Sometimes you just need to step away for a little while. A short cool-off period does exactly that:
- 24 hours
- 7 days
- 14 days
For the duration you pick, your account stays locked and we stop sending you promotional messages. No reminders, no temptation — just space to think about other things.
Self-Exclusion
When a few days off isn’t enough, a longer break is available. You can shut things down for:
- 1 month
- 3 months
- 6 months
- 12 months
Your account stays closed for the whole period you’ve chosen. Once that time has run out, you can reactivate it if you feel ready.
Account Closure
If gambling has started to weigh on you, or you know it’s become a problem, write to us at support@spiritcasino-canada.ca and ask us to close your account for good. There’s no lecture waiting at the other end — our team will simply handle it and support the decision you’ve made.
Recognising Problem Gambling
Some signs worth paying attention to:
- Spending more money or more time than you’d planned to
- Playing to win back what you’ve already lost
- Borrowing money so you can keep gambling
- Keeping your gambling quiet around family or friends
- Feeling tense, anxious, or short-tempered when you’re not playing
If any of this sounds familiar and keeps happening, please talk to someone who’s trained to help. Reaching out early makes a real difference.
Support Resources
There are confidential services across Canada staffed by people who deal with this every day:
- ConnexOntario: 1-866-531-2600 (free, 24/7) / connexontario.ca
- Gambling Support BC: 1-888-795-6111 / gamblingsupportbc.ca
- Gamblers Anonymous: peer support meetings across Canada, in person and online / gamblersanonymous.org
Each of these offers free, confidential guidance — for players themselves and for family members who are worried about someone close to them.
Age Restriction
Our services are open only to people who have reached the legal gambling age — 19 and over in most provinces, and 18 in Alberta, Manitoba, and Quebec — and we run verification checks to keep minors off the site. If children have access to your devices, parental control software is a sensible extra layer — it blocks gambling sites before anyone can reach them.
One last thing worth repeating: gambling is entertainment, never a way to make money. The moment it stops being fun, stop playing and ask for help.